Our team of experienced and accredited technicians are always on standby waiting for your call. Don’t look any further, call our toll free number now 855-571-0205 and we’ll get your printer fixed.

Our technicians have the experience, tools and spare parts required to handle basically any brand of printer. When we take on your printer, you can be certain it is in good hands. The well trained staff will make any complications look so simple; all you need to do is call us, explain to us what the issue with your printer is and you can count on our experience and professionalism to get it repaired.

Printer on but not printing

The technicians will ensure that the Ethernet, USB or Wireless transmitter cables are well fitted and devices connected to the relevant network.

Print-head missing

This is an error often caused by an improperly fitted print-head. This leads to display of an error on the printer’s control platform.

Peripheral devices not detected

When devices like Ethernet, USB and Wireless network models are not detected by the printer, the experienced technicians will find out where the problem is and fix it.

Spooler Error

This error is caused by either a spooler failure or spooler corruption both of which prevents the printer from operating normally. The technicians will reset and format the spooler so that it operates appropriately.

Blurred Text

When the text in a printed copy is faded and cannot be read clearly as anticipated, the technicians will diagnose and find what the issue is and correct it.

Failed WiFi connection

This could be caused by a fault in the WiFi router or if the entered network information is not correct. Our staff will help you with this too.

OUR SERVICES FOR PRINTERS

Printer Issues For Mobile device

  • Unable to print from mobile device.

  • Wi-Fi printing taking too long.

  • Printer driver problems.

  • Priner LED problems.

  • Print job being sent to wrong printer.

  • Ink catridge problems.

  • Paper tray issues.

  • OS conflicts and incorrect software.

  • Experts available 24/7 to resolve printer problems.

  • Install Printer wired & wifi, Resolve Printing Issues.

  • Update Printer Drivers and Firmwares, printer issues with mac.

Printer Issues For Windows

  • Printer issues with windows 7, windows 8.

  • Printer driver issues, wireless printer issues.

  • Problem installing printer software, printer setup disk.

  • Setup printer on iPad, setup printer without disc.

  • Laserjet printer problems, printer driver problems.

  • Photo printer problems, inkjet printer problems.

  • Printing issues, scanner issues.

  • Driver Scanner software install error.

  • A Fatal Error Displays During Software Installation.

  • How to Delete a Printer Driver & Install a New Driver.

  • Error 1935 when installing printer software.

STEPS TO REPLACE A CARTRIDGE

Follow these steps to replace the cartridges.

  1. Press the Power button to turn on the printer, if it is not already turned on.
  2. Wait until the printer is idle and silent before continuing.
  3. Open the ink cartridge access door.

The carriage moves to the center of the printer.

Figure : Opening the ink cartridge access door

  1. Wait until the carriage is idle and silent before continuing.
  2. To release the old ink cartridge, press the tab on the front of the ink cartridge, and then remove it from the slot.

Figure : Removing the ink cartridge from the slot

 CAUTION:

Do not lift the latch next to the carriage to install the ink cartridges. Doing so can result in incorrectly seated ink cartridges and printing problems. The latch must remain down to install the ink cartridges correctly.

 NOTE:

Never turn off the printer when ink cartridges are missing. Make sure you replace any missing ink cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system.

  1. On the new ink cartridge, pull the orange pull-tab straight back to remove the plastic wrap.

Figure : Removing the plastic wrap

 CAUTION:

Make sure you remove the orange pull-tab and plastic wrap completely before you twist the orange cap in the next step. Otherwise, ink might leak from the ink cartridge. When you remove the plastic wrap, the paper label on the top of the ink cartridge tears slightly, which is necessary to properly vent the ink cartridge.

  1. Twist the orange cap counter clockwise to snap it off the ink cartridge.

Figure : Removing the orange cap

  1. With the ink cartridge contacts facing the printhead, slide the ink cartridge into the empty slot. Press down on the ink cartridge until it is firmly seated.

 CAUTION:

Do not lift the carriage latch handle to install the ink cartridges. Doing so can result in incorrectly seated ink cartridges and printing problems. The latch must remain down to install the ink cartridges correctly.

Figure : Reinstalling the ink cartridge

  1. If the ink cartridge does not snap into place, remove the ink cartridge from the carriage. Gently bend the tab away from the cartridge, and then reinsert the ink cartridge into the carriage.

 CAUTION:

Be careful not to bend the tab out more than 1.27 cm (0.5 in). Moving the tab too far might damage the ink cartridge or cause the tab to break off.

Figure : Bending out the ink cartridge tab

  1. Bend the tab away from the cartridge
  2. Do not bend the tab more than 1.27 cm (0.5 in)
  3. Repeat these steps to replace other ink cartridges, if necessary.
  4. Close the ink cartridge door. The carriage returns to the right side of the printer.

Figure : Closing the ink cartridge access door

  1. When you insert a new ink cartridge, the printer automatically prompts you to align the ink cartridges.

We Are Here To Help You. You May Call Us For Any Printer Issue
855-571-0205